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Huntsman Case Study

Seamless, trans-European multimodal transport with real-time visibility for customers.

Opportunity

When global chemicals company Huntsman decided to optimise its transportation, it chose XPO Logistics for our ability to provide integrated, multimodal services through our KeyPL solution. Huntsman needed reliable capacity to consolidate deliveries from its suppliers to its seven European plants, and onward to its many customers across the continent.

Solution

KeyPL is XPO’s integrated suite of transport solutions. Customers who choose KeyPL know that we will manage all of their transport needs, optimising flows and providing them with robust operational and management data. Utilising our KeyPL control tower in France, our operators receive Huntsman’s daily transport orders via a custom-developed IT interface; then select from a network of over 30 pre-qualified carriers to match their needs. Our interface allows both XPO and Huntsman to track timeliness and other quality metrics with every shipment, and we brief all carriers on Huntsman’s stringent safety regulations to ensure full compliance. In line with our customer’s Sustainable Development commitment, approximately 20% of the 12,000 annual shipments we manage for Huntsman are multi-modal, using road-rail and short sea solutions.

Results

Our KeyPL services have resulted in average on time in full (OTIF) rates of 98% and higher for Huntsman, boosted by real-time visibility into performance for each one of its end-customers. Other benefits are a superlative transport safety record and the realisation of substantial costs savings, with over 30 carriers competing through regular calls for tender.

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