Last Mile

XPO solves the last mile piece of your retail supply chain, prioritising consumer satisfaction to protect your brand and build loyalty.

Decades of last mile expertise

We’ve brought our industry-leading last mile capabilities to Europe from North America, where XPO is the largest home delivery service for heavy goods. We currently offer both dedicated and co-mingled last mile arrangements in France, the UK, Ireland, Spain and Portugal, with tailored programs for omnichannel retailers and e-commerce companies.

 

Our last mile service offers many advantages over in-house management. Every aspect of this critical link in your supply chain will be overseen by XPO and facilitated by our technology. We can handle delivery, assembly and installation of appliances, furniture, large consumer electronics, exercise equipment, mattresses, builders’ supplies and other bulky products.

Warehouse employee scanning goods on a rack

Key Capabilities

  • Intense focus on on-time delivery, safe handling and communication
  • Deep expertise across the heavy goods sector for consumer and builder goods
  • Next-day service available in mainland UK
  • Last mile service available in France, Ireland, Spain and Portugal
  • Co-mingled and dedicated solutions available, with flexible service tiers
  • Reverse logistics management and disposal of items removed from homes
  • Strategic partnerships with multinational retailers, with consistent brand protection across countries
Technician installing appliance at customers home
Warehouse employee moving goods in the warehouse

Flexible Service Options

We base our services on your preferences, suited to your goods and customer demographics.

Tailored to the way you do business

  • Curb-side delivery – The product, in a carton, is placed in front of the building, near the curb
  • Threshold delivery – The product, in a carton, is placed on the doorstep or in a covered area
  • Room of choice delivery – The product is brought into the specified room
  • Standard delivery – Service includes room-of-choice delivery, unpacking, simple installation and debris removal
  • White glove delivery – Service includes room-of-choice delivery, unpacking, standard assembly and installation, debris removal and removal of old merchandise