XPO is devoting significant resources to technological development on behalf of our customers around the globe. We believe that innovation, propelled by scale, creates better ways to move goods into the hands of the people who need them.
XPO's commitment to technology includes an investment of approximately $550 million annually. Our technologists are embedded throughout our operations, focused on four areas of innovation: automation and intelligent machines, visibility and customer service, our digital freight marketplace and dynamic data science.
Our multimodal digital freight platform connects you to our transportation network and the predictive data that powers it.
XPO Connect™ is one of our most forward-looking innovations – an automated marketplace, unique to the industry, that provides efficient, virtual access to XPO's range of transportation services. The technology uses machine learning to become continually smarter at helping shippers and carriers manage capacity.
We developed XPO Connect™ to integrate our Freight Optimizer carrier-matching engine and Drive XPO driver app as one holistic digital platform. Data is analysed from multiple sources in real time to source the optimal carrier for each load, weighted by cost and performance. Predictive algorithms take real-time market conditions into account. For larger customers, we can tailor routing, carrier assignment and execution according to specific business rules.
We’re at the forefront of the most significant trend in logistics: the interaction between people and machines.
XPO has brought advanced wireless connectivity to the logistics process. Our proprietary warehouse management platform is a cloud-based command center that speeds the deployment of collaborative robots and other automation, using the talents of our people to best advantage.
Many of the most exciting opportunities have to do with the potential to make large strides in safety and efficiency. Multilingual, multichannel capabilities synchronize our operations to deliver a consistent logistics experience for global companies. All of our customers benefit from faster start-ups, distributed order management and intuitive tools that inform their decision-making.
All of the capabilities described above are either available now or planned for implementation, depending on the country of operation.